Yes, sometimes you can. But not always. Larger Budget my company trucks can be cheaper to rent than similar models for some long distance moves. One other customer experience we felt we should note: When we contacted U-Haul via its online chat to ask a few questions about U-Box, it took 22 minutes for a representative to respond. Then, when we didn’t answer within three minute (because we weren’t watching the chat window that closely after more than 20 minutes of waiting), the representative disconnected the chat. If you need to reach U-Haul customer service, the phone might be a better option than live chat on their website. Additional City Served: Castle Pines Yes, sometimes you can. But not always. Larger Budget trucks can be cheaper to rent than similar models for some long distance moves.